E-Commerce
Intro to Payment Gateways for Your Crowdfunding Site
How to determine the best Payment Gateways for your Crowdfunding Site including discussion of "all-or-nothing" and "partial credit" models and comparisons of payment service providers WePay, Balanced and PayPal.
Planning Your E-Commerce Shipping & Customer Service Policies
Discussion of shipping charges & customer service policies for a business adding e-commerce to its brick & mortar. Topics include whether customer or business will bear shipping costs, how customers will contact you online and policies for responding.
What's the Plan to “Staff Up” Your New E-Commerce Business?
Giving consideration during the e-commerce planning process to the “people power” required for the addition of online sales. Options discussed include engaging employees or freelancers, outsourcing to development firms and "off the shelf" products.
Is Ecommerce an Option for your Brick & Mortar?
An outline of initial steps in the planning process for a brick and mortar operation considering an e-commerce presence, including which businesses lend themselves to e-commerce, analyzing potential competition in cyberspace, and the concept of differentiation in the online marketplace.