Application Support
Stay Available on Retainer—With Sensible Plans
Proactive care for web, commerce, and software systems: monitoring, fixes, releases, and iteration from engineers who already know your stack.
Retainer Plans
Predictable support—not emergency-only firefighting.
Choose a plan aligned to how critical your systems are and how fast you need response when something breaks.
Essential care
Business-hours response, security patches, and small fixes for stable sites and internal tools with lower change velocity.
Growth support
Extended hours, release support, and a monthly improvement budget for commerce and marketing platforms that ship often.
Mission-critical
Priority on-call, monitoring integration, and hypercare windows around launches for revenue-dependent systems.
What Retainers Include
Support that keeps systems dependable.
Every plan is tailored after a short review of your stack, release cadence, and risk tolerance.
Incident response
Clear escalation paths, triage, and fixes—not ticket ping-pong across vendors.
Release and dependency care
Framework updates, security patches, and regression checks before production deploys.
Hosting and operations
Uptime monitoring, backups, and production operations—often paired with a support retainer.
Pick a Plan
Need a support partner who knows your systems?
Tell us what you run, how often you ship, and what downtime costs. We will recommend a retainer shape that fits.