AI Can Run Your Ecommerce Customer Support

Traditional live chat systems struggle to keep up. Even with 24/7 support teams or chatbots, responses often feel robotic, and handling real data (like orders, returns, or account details) is difficult without custom development. With rapid progress in agentic intelligence over the past few months, today’s AI systems are far more reliable and less error-prone than they were a year ago.

Why a New Website Often Hurts SEO Before It Helps (And How to Launch One That Wins)

A new website should accelerate growth, not reset years of SEO progress. Learn why redesigns often cause temporary ranking fluctuations, how search engines evaluate new content, and the engineering practices that preserve existing authority while building a stronger long-term foundation for organic growth.

Get the Most From the Web Designer You Hire

Backing up a little to before when you actually hire a designer, spend some time and take a close look at their portfolio of work.

Shopify ADA Compliance in Hydrogen: Overview and Best Practices

Shopify Hydrogen offers everything you need to build accessible websites. See our guide to Shopify ADA Compliance in Hydrogen.

WWDC 2018: Create a Machine Learning model to categorize blog articles with CreateML

One of my favorite announcements at WWDC 2018 was the unveiling of CreateML, a new framework that helps developers create machine learning models using Swift and Xcode.

The Power of Cross Browser Testing

Discover how cross browser testing and the hidden solutions it can help you find during software development and app development.

Architecting Custom Order Pages in Shopify Using Customer Account UI Extensions

Progressive Web Apps

“Progressive Web App” (PWA) is a term coined around 2015 to describe websites that operate like native apps and meets a set of criteria for the functionality that the PWA takes advantage of.

We Replaced Shopify Search With AI — Here’s What Actually Happened

How we built a custom MCP + OpenSearch product discovery system—and what real customers are already doing with it.

How Much Should You Spend On Email Marketing

Email marketing involves various costs, but the strategy can pay for itself if executed properly. Discover how much you should pay for email and how it could finance itself.

Best PIM Software for Furniture Retailers in 2026

Akeneo, Salsify, Pimcore, Plytix, and inRiver compared for furniture retailers in 2026 - attribute depth, syndication, ERP fit, and cost tradeoffs explained.

How to Customize Magento 2 Product Bundles

Our case-study of Milk Jar Cookies and how we built a custom Magento 2 Product Bundles page with user defined quantities.