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Case study

A single hub for BrandJump’s retailer programs and promo calendar

One system for client programs, contacts, and the promo calendar. We built BrandJump one system of record for manufacturer and retailer programs, contacts, and the marketing calendar that drives events, with secure logins so partners see their own channel activity.

Results

  • One system of record for client and retailer programs, contacts, and the marketing calendar that drives events.
  • Secure partner logins so manufacturers can see what is happening in their ecommerce channel.
  • Greater client access to day-to-day information about BrandJump’s work on their behalf.
  • Positive feedback from BrandJump’s clients on the unique portal experience.
  • An ongoing enhancement partnership with hands-on leadership attention—not a one-and-done build.

BrandJump helps home-furnishings manufacturers sell through key internet retailers. Internally they needed a way to organize client and retailer data and the marketing calendar that drives events. Externally, manufacturers needed to log in and see what was happening in their ecommerce channel.

We provided a purpose-built client operations portal because BrandJump needed one place for companies, year-based programs, contacts, and a full marketing calendar—with role-aware access so partners and internal teams each see the right information. The portal became the shared system of record for commercial programs and promotional activity, with ongoing enhancements as BrandJump gathered feedback from clients.

BrandJump reports that every client has been extremely appreciative of the unique platform. It gave their customers more access to day-to-day channel information and began solving the need for deeper insight into BrandJump’s work. The engagement continues with continuous improvement and no end date in mind.

They provided hands-on attention at the leadership level, which you don’t get from other companies.

— Josh Walter, Co-Founder & CEO, BrandJump